Phone problems

We are here and open for business! If you can't get through on our 800 number, please try 718-302-1400. Online ordering is up and running as well.

New Computer System

In an effort to continue to bring you the best customer experience possible, we are in the process of converting to a newer, more advanced computer system. We have invested a substantial amount of financial resources and training so that our customers can have superior quality service with PCI Animal Health. Internally, our new system will streamline our ordering processes and tracking with state-of-the-art implementations.

As our customer, you should only experience continued first-class services. If you currently use our on-line ordering system, your username and password will remain the same. Our new system will make your online ordering experience much simpler by offering detailed search options and specialized settings that are specific to your needs.

In the meantime, we want to provide you with the following staff members and phone numbers for your records should you have any questions...
Online Ordering Customer Service
Sue Russo, 1-800-777-7241 ext. 348, srusso@pcivet.com
Mary Makinajian, 1-800-777-7241 ext. 308, mmakinajian@pcivet.com

We are excited about these implementations and are committed to making your experience with PCI Animal Health even more convenient and enjoyable!

Marly's Fun Fact Corner 6/25/12

...dogs can smell about 1,000 times better than humans? While humans have 5 million smell-detecting cells, dogs have more than 220 million. The part of the brain that interprets smell is also four times larger in dogs than in humans.

...cats' bodies are extremely flexible? The cat skeleton contains more than 230 bones (a human has about 206), and the pelvis and shoulders loosely attach to the spine. This adds to their flexibility and allows them to fit through very small spaces.

...a goldfish can live up to 40 years?

Marly Zeide is PCI Animal Health's client relations manager and official mascot.  She loves sharing fun pet facts and keeping up with the latest veterinary news.

Vetri-Science FREE Goods Offer

From now until the end of the month, Vetri-Science, the manufacturers of Glyco-Flex, Composure and Canine Plus, is giving away 4 free products for every 12 purchased.  You can mix and match ANY 12 Vetri-Science products and receive 4 products of equal or lesser value for FREE.  For a list of Vetri-Science products, go to http://www.vetriscience.com/dog-cat-horse-products.php

Complimentary Online CE Courses

As stated in our May 16th article, veterinarians must now complete 45 hours of continuing education credits every three years, while veterinary technicians must complete 24 hours every three years. Below are links to upcoming complimentary online CE courses.  The June 15^th course is on “Diagnostic Approach to the Polyuric/Polydipsic Patient,” and the June 25^th course is on “Implementation and Utilization of Acid Base Analysis in the General Veterinary Practice.” 
Both courses are hosted by Abaxis University (www.abaxisuniversity.com).

Friday, June 15^th, 11am: http://tinyurl.com/6ncttay (2 hours)

Monday, June 25^th, 11:30am: http://tinyurl.com/6uprdoh (1 hour)

PCI to Carry Pfizer Animal Health Diagnostics

PCI Animal Health is proud to announce that we now carry Pfizer Animal Health Diagnostics, which includes the WITNESS test kits for dogs and cats.  All WITNESS test kits are easy to use, require no refrigeration and provide results in 10 minutes or less.

To learn more about WITNESS and the other products from Pfizer Animal Health Diagnostics, go to https://animalhealth.pfizer.com/sites/pahweb/US/EN/Pages/Diagnostics.aspx

PCI sales reps training with Pfizer

Ask your sales rep for pricing and availability.

Amazing New Canine Cancer Drug

PCI Animal Health is proud to announce we now carry Kinavet-CA1, a tyrosine kinase inhibitor that treats grade II and grade III mast cell tumors.  Kinavet-CA1 is not chemotherapy - it's targeted therapy because of the specificity of its action against a specific receptor found on mast cell tumor cells and other tumor types.  It's also easy to use with tablets given by mouth once a day.

In a phase III clinical study (randomized, double-blind, placebo-controlled) conducted with 202 client-owned dogs, at least 50% of patients treated with Kinavet-CA1 had their tumor decrease in size by half or more during the first 6 months.  The survival rate after 12 months with dogs treated with Kinavet-CA1 was 62% versus 36% for dogs treated with a placebo.  The drug was generally well tolerated with medically manageable side-effects.

As a result of this study and others, Kinavet-CA1 has been conditionally approved by the FDA Center for Veterinary Medicine for certain types of grade II and grade III canine mast cell tumors.  For more information on this remarkable new product, ask your PCI sales rep or visit www.kinavet.com.

How Vitamins Can Nourish Your Practice...As Well As Your Client's Pets

Summer is nearly upon us, and with the warm weather dogs and their owners spend more time outside, which can mean an increase in table scraps from barbeques and outdoor gatherings.   More scraps means a decrease in nutrition if dogs are eating less of their own food – table scraps aren't formulated to give them the nutrients they need.   But poor nutrition is not just about table scraps.  What pet owners don't realize is that once you open a bag of food, exposure to oxygen lowers the nutritional content.  In addition, not all foods have all the essential nutrients pets need to maintain optimal health.

Vitamins are an easy solution to this problem.   They can only help maintain a pet's health, not degrade it.  Unlike drugs, they don't have side effects and pets cannot overdose on them.   For many pets, studies show there can be improvements such as a nicer coat, better balance and an improvement in alertness.

PCI Animal Health proudly carries the Lloyd brand of multivitamins, which are designed for pets and sold exclusively sold to licensed veterinarians.  Lloyd (www.lloydinc.com) is a pharmaceutical company that makes nutraceuticals for pets. “Our commitment is to the independent veterinarian and our vitamins are made in our FDA approved facility, which speaks to the quality,” says David Tori, Regional Sales Manager, with Lloyd.

Lloyd's multivitamins contain essential nutrients required for proper pet nutrition, and even contain ingredients like omega-3 fatty acids and choline for optimal heart and brain health.  In addition to the three main multivitamin products Pet-Form, Geri-Form and Felo-Form, they carry a host of specialty products designed to help treat everything from skin conditions and bone health to hypothyroidism and animal poisoning.

Dave Tori of Lloyd with his pal Cortez

Vitamins can be a great way to increase your clinic's bottom line.  Although they are high end in quality, Lloyd vitamins don't cost any more for clients than brands sold in pet stores.  PCI is currently running a special where you receive two free bottles of Lloyd vitamins if you purchase 10.  Call 800-831-0004 or email info@lloydinc.com to have some samples mailed to your clinic.

Marly's Fun Fact Corner 6/1/12

 

...dogs have been domesticated for over 10,000 years?

...the United States has the highest dog population in the world with over 70 million dogs?

...cats have better memories than dogs? Tests conducted by the University of Michigan concluded that while a dog's memory lasts no more than 5 minutes, a cat's can last as long as 16 hours.

...a goldfish can live up to 40 years of age?

Marly Zeide is PCI Animal Health's client relations manager and official mascot. She loves sharing fun pet facts and keeping up with the latest veterinary news.

Adopt-A-Cat Month

June is Adopt-A-Cat Month from the American Humane Society as well as Adopt-A-Shelter-Cat Month from the ASPCA.  Here is a list of tips from both organizations on adopting cats:

If you're thinking about adopting a cat, consider taking home two.

Find a cat whose personality meshes with yours.

Pick out a veterinarian ahead of time and schedule a visit within the first few days following the adoption.

Make sure everyone in the house is prepared to have a cat before it comes home.

Budget for the short- and long-term costs of a cat.

Stock up on supplies before the cat arrives.

Cat-proof your home.

Go slowly when introducing your cat to new friends and family.

Be sure to include your new pet in your family’s emergency plan.

If your kitty is indoors-only, an ID tag or implanted microchip will help ensure she'll be returned to you if she gets out and can't find her way home.  A safety collar with an elastic panel will allow your cat to break loose if the collar gets caught on something.

Choose a low-traffic room your kids and other pets don't frequent—this will be your cat's safe space to sniff, eat, scratch and play while she gets her bearings.